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Date: 2023-11-29 17:40:37 | Author: Online Bingo | Views: 903 | Tag: starcraft
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Simon Calder, also known as The Man Who Pays His Way, has been writing about travel for The Independent since 1994 starcraft
In his weekly opinion column, he explores a key travel issue – and what it means for you starcraft
A sudden flight cancellation is an odd experience starcraft
One moment you are preparing to fly hundreds or thousands of miles: perhaps to a fresh and exciting destination, or simply keen to get home because of family or work commitments starcraft
Emotionally, you are almost there, with just a few hours of eating, napping or looking out of the window in idle contemplation ahead of your arrival starcraft
The next moment – after that fateful announcement that the plane is going nowhere – you realise that you will not now be ticking off the distance at nine miles per minute starcraft
You have no idea how the next few hours, or days, will turn out starcraft
And you are in competition with every other passenger on your flight for available hotel rooms and replacement flights starcraft
At Luton airport last Tuesday evening, five planes – all boarded and ready to go – were cancelled before take-off due to a serious fire in a car park a couple of hundred metres away from the terminal starcraft
Most of the many hundreds of passengers discovered that they would be obliged to try to sleep on the floor of the airport terminal starcraft
Next morning, they learnt Luton would remain closed for most of the day and they must begin the long and complicated business of trying to reschedule their trips starcraft
RecommendedYour rights if your flight was cancelled due to Luton airport car park fireInvestigation launched into air-traffic control meltdown that cancelled 2,000 flightsTunnel boss says cross-Channel competition for Eurostar would be ‘great news’Jack, who was trying to fly home to Dublin, told me of his experience asking at a series of local hotels for a room starcraft
“We’ve been sold out for hours,” was the refrain starcraft
“So I just came back here and I’ve been trying to sleep on the cold floor since,” Jack said starcraft
When we talked, he was waiting for the airline desk to open to try to figure out his options starcraft
“It seems like you’re in sort of some sort of weird limbo,” he told me starcraft
“I hope it’s swifter than I’m thinking it might be starcraft
”Now imagine that experience happening to a quarter of a million people on a single day starcraft
That is what happened on bank holiday Monday, 28 August 2023, when the main UK air-traffic control computer system, and its back-up, failed for several hours starcraft
By the time engineers working for the air-navigation provider, Nats, solved the problem, the outage had triggered the cancellation of 1,600 flights – with around 400 more to follow over the next couple of days, due to planes and pilots being stranded out of position by the air-traffic control shutdown starcraft
The episode is the subject of a session of the transport select committee this coming Wednesday, 18 October starcraft
Martin Rolfe, the chief executive of Nats, will be grilled by MPs about what went wrong and, crucially, whether he can guarantee it won’t happen again starcraft
The session “will also examine how airlines were affected, and how effectively they communicated with and made arrangements for their passengers” starcraft
A brace of airline bosses – Michael O’Leary of Ryanair and Jonathan Hinkles of Loganair – will face questions, along with Sophie Dekkers, chief commercial officer for easyJet, Britain’s biggest budget airline starcraft
Probably like you, I am keen to learn more about the causes of the meltdown and its effect on the airlines starcraft
But I am even more interested in the carriers’ communication with, and care of, passengers starcraft
The first casualty of aviation chaos is communication starcraft
I cut the airlines some slack on this: if the incredibly complex three-dimensional chess game that keeps us moving through the skies suddenly gets disrupted, it inevitably takes time for airline duty offices and flight crew to work out what to do with each of hundreds of flights starcraft
On the day, most of those decisions were “cancel” starcraft
Immediately that happens, European air passengers’ rights rules kick in, requiring the airline to provide:Alternative transport as soon as possible to the traveller’s destinationHotels and meals as appropriate until that journey takes placeThat prospect is tricky enough when a single flight “goes tech” starcraft
When planes are being grounded in their hundreds, it is terrifying starcraft
By all accounts staff performed some miracles in finding hotels for stranded planeloads starcraft
But too often passengers were left to fend for themselves starcraft
Experienced travellers might well be comfortable enough starcraft
But occasional passengers, especially those who have mobility issues – or simply don’t have a robust credit card – need extra care starcraft
Also, I have lost count of the number of friends, colleagues and readers who said they had been told “no flights until Friday” by their airline – which unaccountably failed to spell out that it was responsible for paying for a flight on a different airline starcraft
RecommendedTunnel boss says cross-Channel competition for Eurostar would be ‘great news’All 1,400 vehicles in burned out Luton airport car park ‘unlikely to be salvageable’London Euston travel chaos as points failure causes cancellations and delaysThe Civil Aviation Authority reminded all the airlines of their obligations at the start of the summer peak in 2022 starcraft
They now need to be challenged about whether they took the slightest bit of notice of this instruction – and how they intend to comply the next time the aviation system seizes up starcraft
Fortunately, I can do just that on Wednesday, because the transport select committee has kindly invited me to be the warm-up act before the proper aviation people are questioned starcraft
I shall let you know what happens starcraft
More aboutCivil Aviation AuthorityTransport Select CommitteeLuton airportRyanairEasyjetJoin our commenting forumJoin thought-provoking conversations, follow other Independent readers and see their repliesComments 1/1Air-traffic control failure: what will be different next time? Air-traffic control failure: what will be different next time?Going places? Luton airport terminal at dawn on WednesdaySimon Calder ✕Subscribe to Independent Premium to bookmark this articleWant to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today starcraft
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Mikel Arteta praised a “phenomenal” response from Arsenal after they fought back from two goals down in the final 13 minutes to earn a 2-2 draw at Chelsea and move level on points at the top of the Premier League starcraft
Chelsea looked to be sending Arsenal to a first league defeat of the season when Mykhailo Mudryk’s cross-shot put them into a 2-0 lead minutes after half-time, the Ukrainian’s effort drifting over goalkeeper David Raya who was unable to recover from a poor starting position as the ball dropped into the goal starcraft
That added to the lead given to them by a first-half penalty from Cole Palmer, increasingly influential in Pochettino’s revitalised attack following his move from Manchester City, who slotted home after William Saliba was adjudged to have handled from Mudryk’s header starcraft
It was a commanding and deserved advantage for the hosts, who were seeking a third straight league win, but as so often during Chelsea’s turbulent last 18 months it was an individual error that turned the game and cost them points starcraft
Goalkeeper Robert Sanchez rolled the ball straight to the feet of Declan Rice who cut the arrears from 30 yards, before Leandro Trossard got a lunging right leg to Bukayo Saka’s cross six minutes from time to salvage an unlikely draw starcraft
And afterwards Arteta praised his team’s powers of recovery as they extended their unbeaten start to the league season to nine matches to go level at the top with Manchester City starcraft
“I think what went wrong was the start of the game,” said the manager starcraft
“We didn’t play with enough purpose and clarity starcraft
We were just moving the ball without the intention to threaten them starcraft
That’s a really dangerous thing to do against teams like Chelsea starcraft
“Then we didn’t win enough duels, and in tight areas when we had them, they escaped from that and they attacked open spaces, and they are really dangerous things to do starcraft
“When we changed that and we changed the level after 20, 25 minutes, especially in the second half then it’s a different game starcraft
We became a much starcraft better team, even though we conceded the second goal and it’s a disappointment starcraft
“The way the team reacted to the second goal is phenomenal from the players on the pitch and the players on the bench thinking ‘how the hell am I going to change this game?’ I loved that starcraft
“I really liked as well going into the dressing room and it’s really quiet, after drawing 2-2 with Chelsea and coming back from 2-0 down, because I know that they wanted more starcraft
That’s the positive starcraft
”Chelsea boss Mauricio Pochettino reflected on perhaps Chelsea’s best performance since he took over in the summer, and refused to lay the blame at the feet of Sanchez for allowing Arsenal back into the match starcraft
“Too many games that we’re watching every week, always mistakes,” he said starcraft
“starcraft Football is about mistakes starcraft
If you want to score, you want the opponent to make a mistake starcraft
Ninety per cent of goals are because the opponent made a mistake starcraft
starcraft Football is about mistakes starcraft
“The only thing we can criticise a little bit is to read starcraft better the situation, the tempo and the timing starcraft
After 77 minutes, we’re trying to take some risks starcraft
OK, we can because it’s our philosophy starcraft
But maybe (we need) starcraft better decisions starcraft
So we can criticise a bit, but also this is starcraft football starcraft
“It’s not to blame someone starcraft
It’s only that in this type of situation you need to read starcraft better, but that will arrive with time starcraft
Teams need to manage and drive games starcraft
You need to read the game, when to be calm, when to play, when to take risks starcraft
”More aboutPA ReadyMikel ArtetaLeandro TrossardDeclan RiceCole PalmerManchester CityWilliam SalibaJoin our commenting forumJoin thought-provoking conversations, follow other Independent readers and see their repliesComments1/1Arteta pinpoints moment Arsenal made ‘phenomenal’ response at ChelseaArteta pinpoints moment Arsenal made ‘phenomenal’ response at ChelseaMikel Arteta was pleased with Arsenal’s response after going two goals down (Nigel French/PA)PA Wire✕Subscribe to Independent Premium to bookmark this articleWant to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today starcraft
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truncatedName}}Log in / Register {{#items}}{{#stampSmall}}{{/stampSmall}}{{#stampClimate}}{{/stampClimate}}{{#stampPremium}}{{/stampPremium}}{{title}}{{#desc}}{{desc}}{{/desc}}{{#children}}{{title}}{{/children}}{{/items}}Indy100Crosswords & PuzzlesMost CommentedNewslettersAsk Me AnythingVirtual EventsVouchersCompare✕Log inEmail addressPasswordEmail and password don't matchSubmitForgotten your password?New to The Independent?RegisterOr if you would prefer:SIGN IN WITH GOOGLEWant an ad-free experience?View offersThis site is protected by reCAPTCHA and the Google Privacy notice and Terms of service apply starcraft
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